InCommon Hours of Operation

InCommon follows official Internet2 business hours, which are Monday through Friday, 8am–5pm Eastern Time. Official Internet2 holidays are listed below.

Requests to update participant metadata are generally processed within one (1) business day after submission. New metadata submissions, especially new IdP metadata, may take longer.

Except for the dates listed below, metadata approvals typically occur each business day at approximately 2:30pm ET while signing typically occurs each business day at approximately 3:00pm ET. Exact times may vary.


January 2
January 16
May 29
July 3–4
September 4
November 23–24
December 22–31

January 1, 2018

Seasonal Holiday
Martin Luther King Day
Memorial Day
Independence Day
Labor Day
Seasonal Holidays (note: metadata will be signed on Weds, Dec. 27 during the holiday break, but no other days)
New Year's Day