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Collaboration Success Program

Frequently Asked Questions

Have a question?

You’ve come to the right place!

What does InCommon provide to each participating organization?

Teams and individuals can get help through:

  • Attendance at a kick-off meeting to learn what the program offers and to share your goals.  Receive helpful hints, insights, and feedback from other participants as well as several community identity practitioners.
  • Opportunities to broaden your institution’s participation and colleagues’ skills through up to eight complimentary registrations to any of the component training workshops to be used by June 30, 2021. Additional registrations are available at a reduced price. 
  • Collaborative learning through regularly scheduled checkpoints. These include bi-weekly CSP labs through the fall, bi-weekly office hours with software developers and community implementers through the spring, and access to practitioners and advisors using Internet2’s Slack channels and e-mail lists. These meetings and lists are open to your entire team.

What happens after the Collaboration Success Program ends for my team?

Your team will become a Collaboration Success Program alumni and included in special Slack and email channels for continued assistance from peers and component and integration experts. CSP alumni qualify for additional training discounts in the future.

How do we sign up?

Fill out the intent to participate form and tell us which solution and related components interest you. We’ll give you a call, talk through your plans and help you determine whether or not the CSP is right for you and your team. If it is, we’ll ask you to apply and then will send you an invoice. On the application form, you’ll need to identify a team lead to be the contact for your organization’s participation.

What is the timeframe?

The program  kicks off in September 2020 and ends in June 2021. Our detailed timeline includes training dates and key milestones.

What does it cost?

While the software is community developed and open source (thus free to download), the CSP provides training opportunities, planning and integration suggestions, and help with your questions. The $25,000 fee covers your team’s participation in one CSP cycle, including the training benefits, access to the subject matter experts, and other benefits noted above. It also includes your membership in the CSP alumni group, providing access to benefits after the program ends. You’ll need to ensure that your invoice is paid prior to the first event. For more about the specific value you’ll be getting, see Program Benefits.

What happens if we apply and then can’t participate?

If you apply and then need to cancel, you can do so within 30 days of the date of the invoice. There is a $20 cancellation processing fee.

Who do we contact with questions?

Should you have any questions throughout the Collaboration Success Program relating to your participation and potential outcomes, please contact us at help@incommon.org.